Cancellation and modification conditions
Guests must prepay the full price of the reservation at any time. For non-refundable rates, guests must pay the full price if they cancel at any time. For refundable rates, guests may cancel their reservation free of charge up to 14 days before the arrival date. Guests must pay the full price if they cancel within the 14 days prior to the arrival date. In the event of cancellation, a refund will be issued within 1 to 14 days. If cancellation is not made prior to arrival, the full price of the reservation will be charged at check-in at the reception desk.
Cancellations made less than 14 days before the scheduled arrival date or no-shows: For justified reasons (illness or serious accident of one of the guests included in the reservation or death of a first-degree relative, always with official certification): a credit will be issued for use during the same season. Any difference in rates that may exist at the time of the change between the original stay and the new stay will be the guest's responsibility. If the new stay is found to be lower than the original rate, no refund of the difference will be granted. Without justified reasons: payment will be forfeited.
Early departures or changes made at the campsite: Once you check in at the campsite, the full stay will be charged, with no refund option.
Any request to extend your stay will be processed based on availability and in accordance with current rates. Payment must be made on the day of the extension.
CAMPING CONDITIONS
- Reservations are personal and non-transferable. Camping Turismar may invalidate reservations and deny access if the owner and/or guests do not match the original reservation.
- Check-in is from 4:00 PM. Check-out is until 11:00 AM. For pitches, check-out is until 12:00 PM.
- All guests must present a valid ID or passport upon arrival, with the exception of children under 14. Without this documentation, entry to the campsite will not be permitted.
- Children: Babies between 0 and 2 years old are exempt from paying. All babies and children must be included in the total capacity of the reserved room, with their corresponding age specified.
- Visitors are required to register at reception by presenting their ID or passport and pay for their stay at an additional cost. Visiting hours are from 10:00 a.m. to 9:00 p.m.
- Camping Tursimar requires a €100 deposit upon arrival at the property. This deposit can be paid by card or in cash. This allows us to cover any damage caused by the guest or failure to comply with cleaning regulations. At the end of your stay, our staff will inspect the bungalow. If everything is in order, the full amount will be refunded upon checkout.
- The campsite may cancel a reservation if it is determined that the information provided in the reservation request does not match the actual information.
- The tourist tax may vary locally and is subject to change depending on government conditions.
- A maximum of two pets are allowed for an additional fee. They must be kept on a leash at all times and supervised by their guardians. They may not be allowed on the beds (failure to comply may result in the loss of part of the deposit). The dog's owner or the person who made the reservation is solely responsible for their pet's behavior. If the campsite detects misbehavior, it reserves the right to remove the owner or reservation holder from the campsite, with no refund for any unused days.
- The photos of the bungalows, glamping sites, or plots shown on the website represent the actual model and do not mean that one exactly the same as the one in the photo has been assigned.
- The campsite is not responsible for any information that may be found on websites other than its own official website.
- Camping Turismar reserves the right to modify or cancel reservations in the event of an unintentional error on the part of the campsite or fraud, after notifying the customer. In this case, the campsite will notify the customer of the error, giving the customer the option of accepting the correct adjustments or canceling the reservation.
- The price of accommodation (bungalow or glamping) includes one vehicle. Additional vehicles must be registered and paid for at the current rate. A maximum of one van, motorhome, or caravan is allowed per pitch.
- Occupancy in each accommodation may not exceed the maximum number of people indicated in the accommodation description. For safety reasons, exceeding the maximum number of occupants for the type of accommodation booked is strictly prohibited. A baby or child counts as one person for occupancy purposes.
- If the bungalow is not occupied by the owner within 24 hours of the contract date without prior notice, the contract will be automatically cancelled, resulting in the loss of the amount paid. CAMPING TURISMAR reserves the right to rebook the bungalow.
- Published rates include VAT; the applicable tourist tax is indicated in the quote. Should the tax rate change, this will be passed on to the client, even for confirmed reservations.
Welcome to Camping Turismar . To ensure your stay is as pleasant as possible, we ask that you review our booking conditions detailed below:
1. Entry and exit
- Check-in: 4:00 PM to 11:00 PM.
- Departure: From 8:00 a.m. to 11:00 a.m.
2. Documentation
Guests are required to show a photo ID and credit card upon check-in.
3. Arrival time
Please inform the property in advance of your expected arrival time. You can do this through the Special Requests section when booking, or by contacting the property directly.
4. Cancellation and prepayment
Cancellation and prepayment policies vary depending on the accommodation type. Be sure to enter your stay dates and check the specific policies for the option you wish to book.
5. Damage deposit
A refundable €100 deposit will be required upon check-in, via credit card or cash. The deposit will be fully refunded upon check-out after the accommodation has been inspected. Guests are responsible for any damage, breakages, or other injuries that may occur to Camping Turismar facilities caused by them or any of their companions.
6. Conditions for stays with children
Children of any age are welcome.
Children 2 and older pay as adults at this property.
To see correct prices and occupancy, add the number of children and their ages to your search.
7. Cots and extra beds
Cots are not available at this property.
Extra beds are subject to availability and depend on the accommodation option chosen.
8. Age restrictions
Minimum check-in age: 18 years.
9. Pets
Pets are welcome. Additional fees may apply.
10. Groups
If you book more than 3 rooms, special conditions and supplements may apply.
11. Payment methods
We accept the following payment methods:
- Visa
- Mastercard
- Teacher
- Cash
12. Tobacco policy and parties
Smoking is not permitted in the establishment.
Parties or events, including bachelor or bachelorette parties, are not permitted.
Quiet Hours: Guests are required to minimize noise between midnight and 8:00 a.m.
13. Additional information
The establishment does not have a swimming pool.
Special requests are subject to availability and may incur additional costs.
14. Legal information
This accommodation is managed by a company. This label is mandatory under European consumer rights legislation, but has no fiscal relevance.
If you have any questions or need more information, please don't hesitate to contact us. We hope you enjoy your stay at Camping Turismar!